Agencia de colocación autorizada nº 1300000071

Entrar


Ofertas

Para poder inscribirse en esta oferta ha de entrar con su usuario y contraseña o crear una nueva cuenta si todavía no lo ha hecho

Datos generales

2018/00004

Customer Representative

CENTRO DE ENSEÑANZAS MODERNAS 2001, SL

SELLBYTEL / GROUP

AOS – HOME BASED AGENTS or FROM THE OFFICE

We are now looking for Customer Representative for our AOS project. As an AOS agent you will be delivering the best quality on customer Service. We believe each customer interaction is an opportunity to delight, engage and inspire. By focusing on the smallest of details, you can make a big impact on our customers!

In AOS, you can work as:

  • • An Inbound Sales agent:

Agent receives incoming calls from customers that want to buy an Apple product. Main tasks are to:

- Provide accurate information about the product the customer wants to buy

- Profile your customer and offer the best product according to his/her needs.

- Try to make the sale in a polite manner, not pushy.

  • • A Customer Service agent:

Agent receives incoming calls from customers that have already bought something in the Apple Online Store. For example, they can be asking about the delivery, estimated arrival, warranty, etc. Main tasks are to:

- Provide accurate information about products.

- Try to solve the case in the first call

  • • A Chat agent:

Agent does inbound sales support by chat. Main tasks are:

- Products’ sale to increase revenue and conversion rate, while ensuring the highest level of Customer Satisfaction in the Survey Scores.

- Achieve sales’ goals set out on a quarterly basis while providing an excellence customer experience.

- Delivery of high customer interactions measured in the quality reports.

What we offer:

Training

  • • Training contract
  • • Duration: 3-4 weeks
  • • Location: In our offices in Barcelona, Valencia, Mallorca or Malaga
  • • Salary 47.20 gross €/training day, paid at the end of the training by wire transfer.
  • • Schedule training: Monday – Friday 9am-6pm (39hours – full-time)
  • • Days you can miss from the training: maximum 2

After the Training

  • • Indefinido contract (39hrs/week or part time)
  • • Schedule contract in rotating shifts depending on the market, ranges from 9am-9pm.
  • • Salary: 17400 € gross/year + up to 2.400 € gross/year in bonus
  • • Ongoing trainings
  • • Possibility to grow within the company
  • • Opportunity to work in an international company

5

LA PALMA - TENERIFE, Provincia: Santa Cruz de Tenerife

Datos de contacto

SILIA

practicas@galilei.es

922.401.049

911265676
C/Juan Esplandiú 15, Bajo C
- Madrid
(Madrid)
agenciadecolocacion@ensenanzasmodernas.es